Privacy Policy

When you log in via Discord, we may collect:

• Your Discord ID
• Your Discord username and global name
• Your Discord avatar
• Your email address (provided by Discord)
• IP address (for security and rate limiting)
• Ticket, appeal, and chat content you submit

We use your information to:

• Authenticate your access via Discord
• Manage and respond to tickets and ban appeals
• Power live chat between members and staff
• Enforce community rules and prevent abuse
• Maintain security logs and audit trails

Portal data is stored in our database for moderation, audit, and community management purposes. We take reasonable steps to secure your information but cannot guarantee absolute security.

We may share information with:

• Limited staff members (admins and moderators) acting on your tickets, appeals, or chats
• Infrastructure providers used to host the portal
• Legal authorities if required by law

This Service uses Discord OAuth for authentication and only accesses information explicitly granted via Discord's OAuth permissions. Your use of Discord is governed by Discord's own Terms and Privacy Policy.

We retain ticket, appeal, and chat records for moderation history, dispute resolution, and administrative records. You may request removal of personal data where legally applicable.

You may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion where appropriate

The Service uses session tokens stored in your browser to keep you signed in. These are required for the portal to work.

We may update this Privacy Policy at any time. Continued use of the Service constitutes acceptance of the updated policy.